by Martin Allen | Oct 17, 2017 | Blog
An interesting article in the Guardian today about the rise of the male PA. It’s linked to graduate unemployment and whilst my creation of Admin Saint is not linked to immediate post graduate status, it did come about from a redundancy situation (in my late thirties)....
by Martin Allen | Mar 17, 2017 | Blog
Can you really get something for nothing? On face value, of course you can. Buy one get one free offers, (or BOGOFs as they are affectionately known), deliver what they promise, don’t they? Buy a packet of biscuits and you get a second packet without having to pay for...
by Martin Allen | Feb 17, 2017 | Blog
We were aiming for a 1 September start. But we are ahead of schedule in our planning and a start in late July/early August is very much on the cards. Everything has gone smoothly so far and I keep looking out for the potholes in the road that will challenge our stable...
by Martin Allen | Jan 17, 2017 | Blog
The phrase ‘corporate identity’ is certainly up there in the current hit-parade of business jargon. It might not be at number one; that accolade surely goes to ‘Cloud Computing’, but it is certainly nudging down nonsense-tracks like ‘blue-sky-thinking’ and...
by Martin Allen | Sep 17, 2016 | Blog
Administration is as much about keeping people informed as it is about doing the tasks. One area that constantly surprises me is the cavalier use of OOOs; the email reply that is the Out Of Office. Often, you’ll send an email to a colleague and, in return, receive an...
by Martin Allen | Jun 17, 2015 | Blog
The essential customer service skills that business owners often forget…. (1) Time-speak – My worst customer nightmare is when someone is unavailable, or the receiver needs to investigate a matter, and they either don’t call you back, or they do not tell you when they...
